Refund policy

Last updated: September 24, 2026

Thank you for shopping with The Farm Standard. Because our products are made to order specifically for you, we handle exchanges and refunds a little differently than a typical retailer. Please read below for details.

Made-to-Order Products

Every item is printed and produced only after you place your order. This helps us reduce waste and avoid overproduction, but it also means we're unable to accept returns for a change of mind, incorrect size ordered, or similar reasons.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or isn't what you ordered, we'll make it right with a free replacement or a full refund. Please email us at support@thefarmstandard.com within 30 days of receiving your order, including your order number and a photo of the issue, and we'll take care of it.

Sizing Issues

If an item doesn't fit, please check our Size Guide on the product page before ordering, as it varies by product and fabric. If you believe you received the wrong size compared to what you ordered, contact us within 30 days and we'll sort out a replacement.

How to Start a Claim

Email support@thefarmstandard.com with your order number, a description of the issue, and photos where applicable. We aim to respond within 1-2 business days.

Refunds

Approved refunds are issued to your original payment method. Please allow a few business days for the refund to appear, depending on your bank or card provider.